Your Solutions. Our Services.
IT Help Desk
Our U.S.-based technical experts are on call round-the-clock to deliver the high-quality level of service your customers expect from your brand.
We work with brand partners to deliver white-label support solutions to both consumer and business end users.
Our IT Help Desk Services:
- Improve product adoption
- Increase brand loyalty & customer satisfaction
- Enable new revenue streams
- Mitigate call center costs
- Scale to grow with your business
Our IT Help Desk Services Include:
Purchase
Pre-purchase advice
Installation & activation
Upsell & cross-sell services
Ongoing Support
24/7 brand-agnostic technical support
Whole-home or business technology support
Multichannel Delivery
DIY support
Assisted support
Remote “do it for me” support
Email, phone & chat
No program is too big and no question is too technical. We develop a support program based on your business objectives, and our team scales to meet the demands of your product’s growth. We even help you sell this add-on support when your customers call.
We’re an extension of your brand, serving as your customers’ trusted technology advisor.
Trusted Partners
