PC Services - Retainer Service Plans

Our Retainer Packages offer you “Computer Assurance” at a Discount


Number of Computers
1 or 2
3 to 8
9 & up
Period in Months
6
12
12
Hours of Support
5
10
20
Cost
$499
$999
$1,999
Response
ASAP
24hrs
4hrs
Training
1hr
2hrs
4hrs
Maintenance & Email updates
Anti-Virus & Spyware Safety
Remote Support
Bulletproof
-
1 free
1 free
Anti-Virus Version Updates
-
Discounted
Discounted
Reporting
-
Backup
-
On-Site Support
-
Security Assessment
-
-
Document of Important Settings
-
-
Fast Workstation Recovery Plan
-
-
Network & Wiring Document
-
-
ROI Analysis
-
-
Savings
-
-
       
Plan Descriptions:
  • Maintenance = Internet updates to windows, office & AntiVirus.  We run Anti Spyware utilities, Hard Drive
  • Optimization = Defrag and timely eMail notification of critical and important updates
  • Training =  Teach you by remote tips & techniques that improve performance & confidence  
  • BulletProof = Imaging technique is the cornerstone of maintenance services
  • AntiVirus =  20% discount on the retail Version Upgrade (retail)
  • Reporting = Reports of maintenance complete and status of plan hours will be provided
  • Backup =  Create and regularly test the backup plan
  • OnSite Support = We come to you
  • Security Assessment =  Comprehensive assess the security of the entire network and make recommendations
  • Doc of Important settings = Create rcomplete records of logins, passwords, etc of your network
  • Fast Workstation Restore Plan =  Develop a concrete step by step plan to get people back to work ASAP, via imaging and backup hardware
  • ROI Analysis = In depth analysis of computer efficiency to optimize your computing dollars

 

Contact Elm City Computing